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10 COMMON BOILER BUYING MISTAKES (AND HOW TO AVOID THEM)

17/9/2025

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Fix First Heating Engineer – Servicing Boiler
Buying a new boiler is one of the most important decisions you’ll make as a homeowner. The right boiler can keep your home warm and efficient for 15+ years, but making the wrong choice can lead to inefficiency, higher energy bills, and even costly breakdowns. At Fix First Heating, we’ve seen it all – and we want to help you avoid the most common (and expensive) pitfalls.

​1. Oversizing the Boiler

Bigger is not always better. Many people assume a larger boiler will perform better, but an oversized boiler can actually be less efficient. It delivers more energy than your home needs, resulting in wasted fuel, inconsistent heating, and higher bills.

Fix First Tip:

Always request a detailed heat loss survey to ensure correct sizing. Avoid installers who “guess” based on bedrooms or bathrooms.

2. Choosing a Poor-Quality Brand

Not all boilers are created equal. Cheap brands like Ferroli or Biasi might save money upfront but can be unreliable and difficult to maintain. You may find yourself stuck with costly repairs and limited aftercare.

Fix First Tip:
Stick with proven, reliable brands like Worcester Bosch, Vaillant, or Atag. These may cost more initially but will save you stress (and money) in the long run.

3. Prioritising Price Over Quality

Everyone loves a bargain – but going for the cheapest quote often means cutting corners. A low-cost installation might skip important steps like system flushing or fitting high-efficiency controls.

Fix First Tip:
Focus on value, not just price. Get quotes from multiple reputable companies and compare what’s included. If it seems too good to be true, it probably is.

​4. Choosing the Wrong Installer

The best boiler in the world won’t help if it’s installed poorly. An unqualified or inexperienced installer can cause serious issues – from water leaks to reduced system lifespan.

Fix First Tip:
Choose a Gas Safe registered installer with strong local reviews. Ask about their experience, qualifications, and what’s included in their installation process.

​5. Installing a Boiler Unsuitable for the Property Type

The wrong type of boiler can cause pressure issues, limited hot water, or inefficient heating. For example, a combi boiler might struggle in a large home with multiple bathrooms.

Fix First Tip:
Understand the differences between combi, system, and heat-only boilers, and choose what suits your home layout and usage.

​6. Ignoring After-Care and Servicing

A boiler is a long-term investment – and it needs regular care. Many homeowners forget to check what after-care is included, or skip servicing altogether.
​
Fix First Tip:
Choose an installer that offers ongoing support, annual servicing, and extended warranties. Ask if they offer service plans or maintenance contracts.

​7. Underestimating Future Maintenance Costs

Some boilers are more expensive to repair than others, especially if parts are rare or the manufacturer has a poor support network.

Fix First Tip:
Research maintenance and parts availability before choosing a boiler brand. Talk to your installer about expected running costs over the next 10-15 years.

​8. Not Considering Smart Controls

Modern boilers paired with smart controls can significantly improve efficiency and comfort. But many people stick with basic thermostats or don’t install proper heating controls at all.
​
Fix First Tip:
Invest in smart or OpenTherm-compatible controls. Options like Nest or Hive offer flexible programming and remote control – but check if they’re compatible with your boiler for full efficiency benefits.

​9. Skipping a System Flush

Installing a new boiler on a dirty system can drastically reduce its life. Many installers skip or skimp on the system flush to lower the price.

Fix First Tip:
Insist on a proper chemical cleanse, Thoroughflush, or powerflush, depending on your system’s condition. It’s a crucial step for long-term performance.

​10. Not Getting a Second Opinion

Some salespeople push specific brands or setups to earn commission. Relying on just one quote can limit your options and lead to biased advice.

Fix First Tip:
Always get at least two or three quotes. Ask why a certain boiler is being recommended and whether there are alternatives that better suit your needs.
Buying a new boiler doesn’t have to be overwhelming. By avoiding these common mistakes and asking the right questions, you can make a smart, informed choice that keeps your home warm, safe, and efficient for years to come.

At Fix First Heating, we believe in clear advice, honest pricing, and long-term customer care. If you’re ready to explore your options – or just want to ask a few questions – we’re here to help.

Need Help Choosing the Right Boiler? Get in touch with Fix First Heating today for friendly, no-pressure advice.
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HOW LONG SHOULD MY BOILER LAST?

8/10/2024

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Boiler service
The quick answer is that, on average, a boiler will last between 10 and 15 years. But this will depend on various factors, including your usage, the type of boiler you have, water quality, and level of maintenance. With the right level of care, a boiler could last up to 20 years.

It’s easy to take your boiler for granted and only really worry when you have no hot water or the heating fails to come on in the Autumn. So, what elements can affect the lifespan of your boiler?

Three key factors that affect your boiler’s lifespan

  1. The type of boiler 
    Different boilers have varying lifespans because of the design and components that can influence their durability. For example, a combi boiler may last between 10 and 12 years, while a conventional boiler could last 15 years or more. A qualified heating engineer can advise you on the best option for your needs.

  2. Regular maintenance
    Regular servicing will identify minor issues before they become bigger and more expensive to fix. The checks undertaken include identifying leaks, ensuring correct pressure, and cleaning components. Boilers serviced by qualified heating engineers tend to last longer. 

  3. Usage and water quality
    Boilers in homes with high hot water demand or those running constantly during the cold months may wear out faster than those in homes with lower demand. Equally, limescale can build up and reduce boiler efficiency in areas with hard water. Installing a water softener can help combat this problem. 

Looking out for these signs can help you when your boiler has an issue or is nearing the end of its life.

Danger signs for the lifespan of your boiler
  • When you hear unusual noises coming from your boiler, you may have a problem. These could be banging, clunking or whining, indicating additional pressure being placed on some internal parts, which can be down to wear and tear.

  • You may see signs of leaking or dripping in and around your boiler. Often, this can indicate corrosion or pressure issues, which means your boiler is not running as it should.

  • Maybe you need to call a heating engineer for frequent breakdowns. It is not an ideal situation, and it is often inconvenient. It shows your boiler is struggling and may need a service or replacement.

  • You have increased energy bills. An old or inefficient boiler must work harder to maintain output, meaning higher energy usage.

  • Reduced efficiency. Your boiler is not heating your home or water as effectively as it once did, indicating you have an issue.

Before you get to the stage of experiencing any of these danger signs, there are other ways you can extend the lifespan of your boiler. These are relatively easy to take up, and if you work with a qualified heating engineer, they will be happy to help.

How to extend the lifespan of your boiler

Schedule an annual service with a Gas Safe registered engineer to ensure your boiler lasts as long as possible. Companies such as Fix First Heating offer maintenance packages, which means you can spread the cost of servicing over a year through low-cost monthly payments. It also gives you peace of mind knowing if there is an issue during the year, they will schedule a visit and fix it for you.

Checking your pressure levels on the boiler will help you identify any issues as early as possible. Ask your heating engineer to show you how to do this. Fix First Heating is always happy to do this. Once you know where to look, it’s a relatively easy job. 

Over time, boilers accumulate sludge and debris in the system. If this happens, it can be detrimental to the efficiency of your boiler and, over time, will bring the system to a standstill. Installing a magnet filter is a straightforward way to reduce the build-up of unwanted particles. 

Living in a hard water area can also cause issues with your boiler. Limescale can be deposited in the system and have a similar effect. A water softener will reduce this kind of debris.

Finally, boilers have pipework, which can freeze in the cold winter months. Insulating your pipes can prevent freezing and potentially the damage this can cause. Not least, it can keep your boiler working when you need it most!

When should I consider replacing my boiler?

Sometimes, it just isn’t possible to continue repairing an old boiler. Regular maintenance will extend its life, but most homeowners opt for a replacement after about 15 years. The newer models are very energy efficient, meaning you would save on your energy bills, and the performance would be much more reliable. So, if your boiler breaks down frequently, appears less efficient, or is over 15 years old, investing in a new one may be more cost-effective. 

With the right level of maintenance in place, your boiler can last up to 20 years. Regular servicing and dealing with any minor issues promptly can help ensure your boiler runs efficiently for as long as possible. 

If you’re unsure about the condition of your boiler or worried about breakdowns, get in touch with Fix First Heating. We offer a range of services that will give you peace of mind.
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HEATING MAINTENANCE PACKAGES – CHOOSE THE LEVEL OF COMFORT THAT SUITS YOU

26/10/2023

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Heating Maintenance Packages
Here at Fix First Heating our heating maintenance packages are designed for your comfort and peace of mind. The four options all include an annual boiler service, 10% discount on heating upgrade work and at least one free callout a year. What's more, you'll be one of our priority customers, meaning that at busier times of year, we'll ensure you're at the front of the queue for any emergency work. 

The service packages are designed to suit any budget. As there is no minimum term, you can join or cancel at any time. 

1. Service Plus - £9 per month: ​

  • Comprehensive annual boiler servicing and system check, to keep your heating running smoothly.
  • Priority customer status.
  • One free call out per year.
  • 10% discount on any additional work.

​2. Boiler Plus - £18 per month: 

  • Everything in Service Plus.
  • Coverage extends to boiler and controls repair, including parts and labour.
  • Includes heating programmer and thermostat.
  • Includes heating circulation pump.

​3. System Plus - £24 per month: 

  • Everything in Boiler Plus. 
  • Complete heating system repairs included. 
  • A comprehensive package addressing a wide range of potential issues. 
  • Tailored for those who want peace of mind for their entire heating system.
  • Includes radiators, radiator valves and hot water cylinder. 

​4. Total Plus - £30 per month: 

  • Everything in System Plus. 
  • Coverage extends to plumbing, hot and cold water pipes. 
  • Above ground waste pipes are also included. 
  • The ultimate package offering total protection and peace of mind for your entire plumbing and heating system. 
No matter which tier you choose, rest assured that Fix First Heating is committed to delivering top-notch service. With transparent pricing and a team of skilled technicians, we make it easy for you to select the level of coverage that aligns with your budget and heating system requirements. 

By subscribing to our maintenance packages, you not only invest in the longevity of your central heating system but also gain access to priority service and peace of mind throughout the year. 

Choose Fix First heating maintenance packages – where your comfort and satisfaction are our top priorities. Contact us today to discuss your needs and find the perfect tier for your home!
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Fix First Heating Ltd (FRN 1016753) is an Introducer Appointed Representative of TradeHelp Ltd, for the purpose of credit broking introductions only, who are authorised and regulated by the Financial Conduct Authority (FRN 697812). Fix First Heating Ltd introduce customers to TradeHelp Ltd and do not receive a fee for the introduction. TradeHelp Ltd are a credit broker, not a lender, and offer loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check, which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of the full outstanding balance must be made.
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