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HOW LONG SHOULD MY BOILER LAST?

8/10/2024

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Boiler service
The quick answer is that, on average, a boiler will last between 10 and 15 years. But this will depend on various factors, including your usage, the type of boiler you have, water quality, and level of maintenance. With the right level of care, a boiler could last up to 20 years.

It’s easy to take your boiler for granted and only really worry when you have no hot water or the heating fails to come on in the Autumn. So, what elements can affect the lifespan of your boiler?

Three key factors that affect your boiler’s lifespan

  1. The type of boiler 
    Different boilers have varying lifespans because of the design and components that can influence their durability. For example, a combi boiler may last between 10 and 12 years, while a conventional boiler could last 15 years or more. A qualified heating engineer can advise you on the best option for your needs.

  2. Regular maintenance
    Regular servicing will identify minor issues before they become bigger and more expensive to fix. The checks undertaken include identifying leaks, ensuring correct pressure, and cleaning components. Boilers serviced by qualified heating engineers tend to last longer. 

  3. Usage and water quality
    Boilers in homes with high hot water demand or those running constantly during the cold months may wear out faster than those in homes with lower demand. Equally, limescale can build up and reduce boiler efficiency in areas with hard water. Installing a water softener can help combat this problem. 

Looking out for these signs can help you when your boiler has an issue or is nearing the end of its life.

Danger signs for the lifespan of your boiler
  • When you hear unusual noises coming from your boiler, you may have a problem. These could be banging, clunking or whining, indicating additional pressure being placed on some internal parts, which can be down to wear and tear.

  • You may see signs of leaking or dripping in and around your boiler. Often, this can indicate corrosion or pressure issues, which means your boiler is not running as it should.

  • Maybe you need to call a heating engineer for frequent breakdowns. It is not an ideal situation, and it is often inconvenient. It shows your boiler is struggling and may need a service or replacement.

  • You have increased energy bills. An old or inefficient boiler must work harder to maintain output, meaning higher energy usage.

  • Reduced efficiency. Your boiler is not heating your home or water as effectively as it once did, indicating you have an issue.

Before you get to the stage of experiencing any of these danger signs, there are other ways you can extend the lifespan of your boiler. These are relatively easy to take up, and if you work with a qualified heating engineer, they will be happy to help.

How to extend the lifespan of your boiler

Schedule an annual service with a Gas Safe registered engineer to ensure your boiler lasts as long as possible. Companies such as Fix First Heating offer maintenance packages, which means you can spread the cost of servicing over a year through low-cost monthly payments. It also gives you peace of mind knowing if there is an issue during the year, they will schedule a visit and fix it for you.

Checking your pressure levels on the boiler will help you identify any issues as early as possible. Ask your heating engineer to show you how to do this. Fix First Heating is always happy to do this. Once you know where to look, it’s a relatively easy job. 

Over time, boilers accumulate sludge and debris in the system. If this happens, it can be detrimental to the efficiency of your boiler and, over time, will bring the system to a standstill. Installing a magnet filter is a straightforward way to reduce the build-up of unwanted particles. 

Living in a hard water area can also cause issues with your boiler. Limescale can be deposited in the system and have a similar effect. A water softener will reduce this kind of debris.

Finally, boilers have pipework, which can freeze in the cold winter months. Insulating your pipes can prevent freezing and potentially the damage this can cause. Not least, it can keep your boiler working when you need it most!

When should I consider replacing my boiler?

Sometimes, it just isn’t possible to continue repairing an old boiler. Regular maintenance will extend its life, but most homeowners opt for a replacement after about 15 years. The newer models are very energy efficient, meaning you would save on your energy bills, and the performance would be much more reliable. So, if your boiler breaks down frequently, appears less efficient, or is over 15 years old, investing in a new one may be more cost-effective. 

With the right level of maintenance in place, your boiler can last up to 20 years. Regular servicing and dealing with any minor issues promptly can help ensure your boiler runs efficiently for as long as possible. 

If you’re unsure about the condition of your boiler or worried about breakdowns, get in touch with Fix First Heating. We offer a range of services that will give you peace of mind.
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WHAT ARE THE BEST BOILER BRANDS FOR MY HOME?

29/8/2024

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What Are The Best Boiler Brands For My Home?
Choosing the right boiler for your house is a big decision. You want your boiler to give you years of reliable service, so getting the right one for your property is important.

As with most other things, you get what you pay for, so its never advisable to go for the cheapest boiler you can find.

We would always recommend choosing from one of the most trusted and renowned manufacturers.

To help you make an informed choice about your next boiler, we have reviewed 3 of the best quality boiler brands on the market.
 
Worcester Boilers

Overview:
Worcester Bosch is a highly regarded brand in the boiler industry, known for its reliable and efficient products. They offer a range of boilers for all homes of all sizes.

Performance and Efficiency:
Worcester boilers are praised for their high efficiency and robust performance. They typically feature a high efficiency rating (90% and above) and have received numerous accolades for their innovation and energy-saving capabilities.

Customer Feedback:
According to Which? reviews, Worcester Bosch consistently receives high ratings for reliability and customer satisfaction. Trustpilot reviews echo this sentiment, with many users highlighting the long lifespan, minimal maintenance needs, and excellent customer service.

Pros:
  • High efficiency
  • Reliable and durable
  • Excellent customer service

Cons:
  • Higher initial cost compared to some competitors

Vaillant Boilers

Overview:
Vaillant is another leading boiler manufacturer, recognised for its commitment to quality and sustainability. They provide a diverse range of boilers suitable for various household needs.

Performance and Efficiency:
Vaillant boilers are known for their efficiency and environmental friendliness. They often incorporate advanced technology to reduce energy consumption and carbon footprint. Many models boast an efficiency rating of over 90%.

Customer Feedback:
Which? reviews rate Vaillant boilers highly for their reliability and ease of use. On Trustpilot, customers generally appreciate the efficient performance and quiet operation of Vaillant boilers. However, there are occasional mentions of installation challenges and the need for professional servicing.

Pros:
  • Energy-efficient
  • Environmentally friendly
  • Quiet operation

Cons:
  • Installation can be complex
  • Professional servicing recommended for optimal performance

Atag Boilers

Overview:
Atag is a premium boiler brand that emphasises high-quality engineering and innovative design. They offer an industry-leading 18-year warranty on their boilers, as well as lifetime warranty on their stainless steel heat exchangers.

Performance and Efficiency:
Atag boilers are renowned for their exceptional efficiency, often achieving ratings well above 90%. They incorporate innovative technology to ensure optimal performance and energy savings.

Customer Feedback:
Which? reviews highlight Atag boilers for their reliability and superior build quality. Trustpilot reviews are generally positive, with customers praising the long-term performance and efficiency. However, some users mention that Atag boilers can be more expensive upfront and may require more specialised maintenance.

Pros:
  • Superior efficiency
  • Innovative design
  • High build quality

Cons:
  • Higher upfront cost
  • Specialised maintenance may be required

Conclusion

When choosing between Worcester, Vaillant, and Atag boilers, each brand offers distinct advantages:
  • Worcester Bosch stands out for its reliability, excellent customer service, and overall high customer satisfaction. It is ideal for those looking for a durable and efficient boiler with strong after-sales support.
  • Vaillant excels in energy efficiency and environmentally friendly features. It is a great choice for eco-conscious consumers seeking a quiet and efficient boiler.
  • -Atag offers premium quality and innovative design, making it suitable for users willing to invest in a high-end boiler with exceptional efficiency.

Ultimately, the best choice depends on individual preferences and specific needs, such as budget, desired features, and the importance of customer service. It is always best to discuss the most suitable boiler type and brand with heating adviser.
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REPAIR OR REPLACE MY BOILER? WHAT SHOULD I DO?

12/6/2024

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Picture
This is a question we get asked a lot. Replacing your boiler is one of the biggest household expenses you’ll have, so it’s wise to consider your options carefully. 

Our website has a quote tool to let you see how much a new boiler will cost, but the truth is, a replacement boiler might not be your best option. 

So, what things should you consider while deciding whether to keep your old boiler running for longer.

Cost of Repair
If your boiler is faulty, the repair might not cost a bomb. Most repairs are less than £300, a fraction of the cost of a new boiler. If it’s a more expensive component, you may decide to cut your losses and replace the boiler. You could ask your engineer to quote for a repair before making your decision.

Age 
Most heating companies will advise you to change your boiler if it’s over 10 years. We don’t agree. If a boiler was fitted after 2005, it’s already A-rated. The efficiency of a boiler doesn’t reduce over time. So, if your gas bills are your primary concern and your boiler is still in good nick, then keep it going.

Efficiency 
Boilers fitted up to the mid-90s will be running at as little as 65% efficiency, meaning you’re wasting 35% of all the heat the boiler produces. After this time, boilers could give efficiency levels of around 80%. Modern condensing boilers claim to run at up to 95% efficiency, but they have to be installed correctly or you could still be wasting energy. We can help adjust your system to make your existing boiler work more efficiently.

Cost of replacement
You could save around £350 a year by replacing an E or F rated boiler with an A rated condensing boiler. So, the cost could potentially be recouped in about 10 years. However, the savings are not as big for D rated boilers, some of which are still in good condition and could potentially keep running for many years if properly looked after by servicing regularly.

Condition of the boiler 
If your boiler has been neglected or has sprung leaks, the cost to repair might be so high that a new boiler with a long warranty would be the better option. If the boiler was cheap and badly installed then a new, reliable boiler is the best option. Again, we’re here to assess your system and give you honest advice. 

Parts
Manufacturers stop making parts for their boilers once the demand for those bits dries up. But, the parts that become obsolete first are the ones that are less likely to fail, meaning the most common parts, such as fans or control boards, may still be replaceable.

Ultimately, the decision is yours. Get in touch and we can give you honest advice to help you make an informed decision.
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5 THINGS THAT MUST BE DONE DURING YOUR BOILER SERVICE

26/4/2024

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Fix First Heating Peterborough - Boiler Engineer
Have you ever had an engineer come to service your boiler who’s been in and out in 20 minutes?

If you’ve thought to yourself, ‘wow, that was quick’, then the chances are the engineer has not been as thorough as they should.
​
There are a number of key elements to a boiler service, which, if neglected, may cause the boiler to fail when you need it most. This could result in expensive and unnecessary callouts.

So, next time an engineer comes round to do your boiler service, ask them politely if they’ve done the following 5 things:

  1. Repressurise your expansion vessel
    The expansion vessel, like your car tyres, needs checking regularly to ensure it’s at the correct pressure. If it isn’t, the water pressure in your heating could rise and fall rapidly, causing corrosion and leaks.

  2. ​Clean the condense trap
    The condensate trap is like the waste under your kitchen sink. If it gets blocked, the water can’t drain away properly. If this happens in your boiler, you’re likely to see a flashing error code resulting in no heat or hot water.

  3. Clean the heat exchanger and burner
    The heat exchanger is where the heat from the burnt gas transfers to the water circulating around your radiators. If this starts to block, the boiler can’t produce enough heat, so your system will take longer to heat up or the hot water will only be luke warm

  4. Clean system filter
    Your system filter collects rust particles that circulate around your system and prevent them from entering the boiler. If this isn’t cleaned every year, it can restrict flow through the system, making it slow to heat up.

  5. Check gas pressure
    The correct gas pressure is vital to ensure the boiler is working properly. Too low and the boiler can’t produce enough heat. Too high the boiler may bang as it lights.

All of this should take about an hour or longer if any parts need to be replaced.

Should I Get my Boiler Serviced?
You should expect your boiler to last 15 years or more, but neglecting your annual maintenance may significantly reduce its lifespan. Investing a small amount now on an annual boiler service will prevent expensive bills later for repairs or early replacement. This guide provides essential insights into boiler maintenance, service frequency, and duration.
 
Do I Need to Service My Boiler?
Boilers are a vital part of a comfortable home. When neglected they will develop faults. To keep your boiler in tip-top condition it is essential to get it serviced every year. It is recommended by manufacturers, and warranties often mandate it. Regular services significantly reduce the risk of major breakdowns, saving homeowners from costly repairs.
 
What's the law on boiler servicing?
As a homeowner, you are not legally obliged to service your boiler, but it's highly recommended. If you have tenants in your property, you must have a valid landlords gas safety certificate, which includes safety inspections for all gas appliances.
​
Find out more about our Boiler Servicing: Is your boiler due a service in Peterborough and the surrounding area? Contact us to get your boiler booked in.
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HEATING MAINTENANCE PACKAGES – CHOOSE THE LEVEL OF COMFORT THAT SUITS YOU

26/10/2023

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Heating Maintenance Packages
Here at Fix First Heating our heating maintenance packages are designed for your comfort and peace of mind. The four options all include an annual boiler service, 10% discount on heating upgrade work and at least one free callout a year. What's more, you'll be one of our priority customers, meaning that at busier times of year, we'll ensure you're at the front of the queue for any emergency work. 

The service packages are designed to suit any budget. As there is no minimum term, you can join or cancel at any time. 

1. Service Plus - £9 per month: ​

  • Comprehensive annual boiler servicing and system check, to keep your heating running smoothly.
  • Priority customer status.
  • One free call out per year.
  • 10% discount on any additional work.

​2. Boiler Plus - £18 per month: 

  • Everything in Service Plus.
  • Coverage extends to boiler and controls repair, including parts and labour.
  • Includes heating programmer and thermostat.
  • Includes heating circulation pump.

​3. System Plus - £24 per month: 

  • Everything in Boiler Plus. 
  • Complete heating system repairs included. 
  • A comprehensive package addressing a wide range of potential issues. 
  • Tailored for those who want peace of mind for their entire heating system.
  • Includes radiators, radiator valves and hot water cylinder. 

​4. Total Plus - £30 per month: 

  • Everything in System Plus. 
  • Coverage extends to plumbing, hot and cold water pipes. 
  • Above ground waste pipes are also included. 
  • The ultimate package offering total protection and peace of mind for your entire plumbing and heating system. 
No matter which tier you choose, rest assured that Fix First Heating is committed to delivering top-notch service. With transparent pricing and a team of skilled technicians, we make it easy for you to select the level of coverage that aligns with your budget and heating system requirements. 

By subscribing to our maintenance packages, you not only invest in the longevity of your central heating system but also gain access to priority service and peace of mind throughout the year. 

Choose Fix First heating maintenance packages – where your comfort and satisfaction are our top priorities. Contact us today to discuss your needs and find the perfect tier for your home!
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HOW MUCH WILL A NEW BOILER COST ME?

12/9/2023

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How much will a new boiler cost me in Peterborough?
Replacing your boiler is one of the biggest household expenses there is. If you’ve already done a little research,  you’ll see that prices can vary widely.

​It’s important to research your purchase carefully, as you should be living with your new boiler for 15 years or more. Let’s take a look at the things that will affect the cost of replacing your boiler.

Manufacturer

The quality of the boiler is the biggest determining factor in the cost of replacement. You can get some very cheap nasty boilers, which we do not fit and would never recommend. You’re entering a world of pain if you choose to fit a Ferroli, a Biasi, or something similar.

At the high end, you have brands such as Worcester, Vaillant and Viessman. These companies have built a reputation for reliability and build quality.

Somewhere in the middle sit brands like Ideal and Baxi. If you’ve bought a new build house in the last 10 years, the chances are, it has an Ideal boiler.

​
All boiler manufacturers offer some kind of reward scheme to their installers, so many companies will steer their clients towards their preferred brand. It’s wise to ask the engineer or salesperson about other potential options. 

Power output of the boiler

Ideally you should have a detailed heat loss survey on your house to ensure you’ve sized the boiler correctly. This obviously adds to the cost but may save you money in the long run.

The energy output of boilers is measured in kilowatts.  Most domestic boilers range from 12kw to 40kw. The greater the output, the more you will pay.

Changing the type of boiler

If you currently have a boiler with a separate hot water cylinder in the airing cupboard and you’d like to change this to a combi boiler, the installation cost will increase. There are pipework alterations needed for this and changes to the heating controls.

Swapping out one boiler for another of the same type can usually be done in a day, so the labour costs in this case are reduced.

Moving the boiler

If you’ve decided to locate your boiler elsewhere in the house, this will significantly increase the cost of installation. It usually means lifting floorboards to move pipes and cables. It also means a new hole will need cutting for the flue.

Flue position

If your flue comes directly off the top of your boiler and straight through an outside wall, this makes replacement easier and cheaper. Vertical flues that terminate through a roof can add a great deal to the cost, especially if the installer insists on erecting a scaffold tower to access the roof.

Controls

Thermostats and programmers vary widely in both quality and price.

Regulations now require new boilers to be fitted with high efficiency controls. This means either a smart thermostat you can control from an app, such as Hive or Nest, or a more sophisticated control that communicates directly with the boiler.

Many boiler manufacturers produce their own controls which tend to be more expensive but give greater efficiency to the boiler, so could save you money over time.

Type of system flush

A proper powerflush, which uses a pump to circulate cleaning chemicals around your system, will take a full day to complete.

A chemical cleanse is often used when new boilers are fitted. The engineer will add a cleaning chemical to the system and let it run for a while before draining the system to remove the dirty water. This is by far the cheapest option, but doesn’t clean the sludge out of your radiators very effectively.

Mains pressure flushing can be used as an alternative to powerflushing. This uses the pressure from your cold-water supply to clear debris from your system. It can target each radiator individually but takes a fraction of the time of a full powerflush. 

Other alterations

Changing radiators, replacing your hot water cylinder, or any other additional work will add to the cost of your installation.

Installer

Perhaps the hardest decision to make is which company to choose to do the work. It’s wise to get a number of quotes to see how prices may vary. It’s not always wise to opt for the cheapest. Check out reviews online and look for recommendations from friends and family. 
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5 BEST PLUMBING & HEATING COMPANIES IN PETERBOROUGH, UK

14/8/2023

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5 Best Plumbing & Heating Companies in Peterborough, UK
At Fix First Heating, we speak to hundreds of customers every year about their heating and plumbing needs. We know it’s important for you to be able to make an informed choice about who to trust in your home.

We’re honest about the competition, so we thought we’d share with you some of the other established boiler and heating companies in Peterborough, UK to help you decide the best fit for you.

Raw Heat
Raw Heat provides repair and installation services to the domestic and commercial market. They also offer renewable option including solar and air source heat pumps
4* Facebook 3.9* Google

CC Heating and Plumbing
Specialists in installing Vaillant boilers, but also installing Glowworm and Worcester, they offer up to 10 years guarantee with various finance options available.
5* Facebook 4.4* Google

Mark Abraham Gas Services
A local company that gains most of its work through word-of-mouth recommendations. They specialise in gas service work.
4.9* Google 5* Facebook

Smart Heat
Offering 24/7 emergency repairs and a team of qualified gas and heating engineers, Smart Heat also provides installation and repair to commercial customers.
4.5* Facebook 4.8* Google

PlumbCall
Established in 1985, PlumbCall offers same or next day call out to the Peterborough area. PlumbCall are Worcester Accredited Installers, offering up to a 12-year guarantee on new boilers.
4.1 Facebook 4.3 Google 4.5 Trustpilot
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SHOULD I GET A COMBI BOILER?

10/7/2023

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Should I get a combi boiler?
What is a combi boiler? Should I get a combi boiler? Is a combi boiler the best option for me?
I am guessing you don’t know where to start, if so here’s some advice to help you decide if a combi boiler is the best option for you.

Why do I need a Combi Boiler

Combination boilers are a great energy and space saving appliance. They heat your water as soon as you run a tap, meaning there’s no need for a storage tank. When a hot tap is opened, the combi recognises water is flowing. The boiler immediately responds by lighting a burner to heat the water.

Combi boilers are designed primarily for smaller houses with one bathroom. So, if you have an ensuite or an extra bathroom, a combi might not be the best option. This is because most combi boilers can only provide hot water to one tap or shower at a time. This isn’t a problem in smaller houses or flats but would cause flow problems in houses with two showers. Some modern combination boilers have been designed to overcome this flow problem by containing a small storage vessel for hot water or by having a large heat output.

It’s a good idea to seek advice from a local heating engineer to see if a combi boiler is the best fit for your property.

How does a combi boiler work

A combi (combination) boiler provides central heating and hot water directly. It prioritises hot water. If you have the central heating on and then run a hot tap, the boiler switches to hot water mode. Once you’ve finished using the hot tap, the boiler will then divert its heat back to the central heating.

You will usually see combi boilers in smaller houses or flats that contain only one bathroom. These boilers contain a diverter valve. This diverts water away from the radiators towards the hot water. When you run a hot tap, the boiler senses a flow of water through a flow switch or turbine. It immediately responds by lighting a burner to quickly send heat to your bath, shower, or sink. Once the demand for hot water is over, the boiler will either switch back to central heating (if you’ve got the heating on) or sit in stand-by mode waiting for the next demand.

Combi boilers can be more efficient as you’re only heating the water you use, so less energy is wasted than if you were heating a tank of hot water.

So, should I get a Combi Boiler?

If you answer yes to all of the questions below, then a combi boiler is probably a good choice for your home:
  1. Do you have 3 bedrooms or fewer?
  2. Do you have only one bathroom?
  3. Do you live in a small house or flat?
It is always best to seek advice from a Gas Safe or OFTEC registered heating engineer. If you’d like more advice please contact us.
 
You can get more information on different types of combi boiler direct from the manufacturers:
New Boilers | Worcester Bosch (worcester-bosch.co.uk)
Gas Boilers | Domestic Central Heating from Vaillant
ATAG Boilers - Built To Last (atagheating.co.uk)

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WHAT ARE THE MOST COMMON FAULTS WITH BOILERS TODAY?

9/6/2023

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What are the most common boiler faults today?
All boilers will need repairing at some point. If boilers are not regularly serviced issues will arise more quickly.

There are certain faults which are common to all boiler manufacturers such as pressure problems or blocked condensates. Then there are those faults particular to each manufacturer. Here we give you a description of the most common repairs for each manufacturer.

Vaillant​

Leaking diverter valve – commonly leaks from the spindle moving the valve from heating to hot water position.
Printed Circuit Board – these issues most often present as intermittent F-code errors.

Worcester

Fan baring plate – a loose flap between the fan and the burner which can stick, causing ignition faults.
Leaking flow sensor – an adaptor which attaches to the hot water flow detector can become brittle and crack causing a leak.

Idea

Spark generator – this part creates the current that generates a spark to light the burner. If it fails, the boiler will show an ignition fault.
Leaking sump – an expensive repair requiring a new primary heat exchanger.

Glowworm

Leaking manifolds – the plastic connector at the back of the boiler can develop a hairline crack and start to leak.
PCB – normally presents as a completely blank display screen. Very common on older models.

Baxi

Circuit board, fan, burner assembly – when newer Baxi models fail, they require a unit that contains 3 separate components to be replaced – quite expensive if the boiler is outside the warranty period. 

Viessmann

Blocked heat exchanger pipes – older models have rubber tubes that connect the flow and return pipes to the heat exchanger. These often become blocked with rust and other particles from the heating circuit.
Parts availability – historically, some Viessmann parts took 2 weeks to be delivered from Germany.

Vokera

Cracked heat exchanger – some models develop corrosion on their primary heat exchangers – an expensive and sometimes terminal failure.
Fan failure – presents with A-code and causes total outage of the boiler.

Most faults listed are easily repairable and may be covered by the manufacturer’s warranty. Repairs must only be carried out by a Gas Safe registered engineer.

Depending on the age of the boiler and the cost of the repair, you may decide that it’s better to replace the boiler. If we attend your fault, we will give you an honest assessment of the condition of the boiler, the cost to repair and the cost and benefits of replacement, to allow you to make an informed choice.

You can also check out our Quick Quote page to get an idea of the cost of an new boiler in just a few minutes.
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Fix First Heating Ltd (FRN 1016753) is an Introducer Appointed Representative of TradeHelp Ltd, for the purpose of credit broking introductions only, who are authorised and regulated by the Financial Conduct Authority (FRN 697812). Fix First Heating Ltd introduce customers to TradeHelp Ltd and do not receive a fee for the introduction. TradeHelp Ltd are a credit broker, not a lender, and offer loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC authorised and regulated by Financial Conduct Authority. Finance options are offered subject to status and credit check, which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of the full outstanding balance must be made.
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